Gaming is for fun — not stress. 35bet believes every player deserves safe, enjoyable entertainment within their limits. We're here for you.
Our six core principles for safe gaming at 35bet
Set your own daily, weekly, or monthly deposit and bet limits. Limits take effect immediately once applied.
Need a break? Take a cooling-off period of 24 hours to 6 weeks. No bets can be placed on your account during this time.
For a longer break, use the Self-Exclusion option. You can lock your account for anywhere from 6 months to permanently.
Opt out of promotional emails and ads anytime. If you prefer not to receive offer or bonus notifications, we will not send them.
Track how long you've been playing. You'll receive reminders after a set time so you can take a conscious break.
Only players aged 18 and above are permitted on 35bet. Every account is verified through a strict KYC process.
Online gaming and betting are forms of entertainment — and they're most enjoyable when you play mindfully, within limits, and with a clear sense of what you can afford. That's exactly what 35bet's responsible gaming policy is built around.
We want every user to see gaming as a hobby or leisure activity — not a source of income or a way to solve problems. Responsible gaming means staying in control of your decisions, accepting losses, and having the courage to ask for help when you need it.
Online gaming is growing rapidly in Bangladesh. With that growth comes a greater responsibility to play safely. From day one, 35bet has invested in building a secure and ethical gaming environment.
35bet's commitment: We see gambling as entertainment and are committed to supporting every player's mental and financial wellbeing.
Sometimes we don't notice when gaming starts to have a negative impact on our lives. If you spot the following signs, it's important to take them seriously and seek help.
Warning: If you're experiencing 3 or more of the above signs, contact our support team today. We won't judge — we'll just help.
Keep these simple guidelines in mind for a happy and healthy long-term gaming experience at 35bet. Follow them and gaming will always stay fun.
If someone in your family seems to be gaming excessively, talk to them directly. Approach the conversation with empathy, not criticism. Remember, problematic gaming is a mental health issue — not a character flaw.
Here are some steps you can take to support a loved one:
Answer the questions below honestly. If you answer yes to more than one, please seek help.
Do you frequently spend beyond your set gaming budget?
Have you ever increased your bets to try to win back losses?
Have family or friends expressed concern about your gaming?
Have you ever skipped work or study to play?
Do you feel restless or irritable when you can't play?
Set daily, weekly, and monthly deposit limits.
Take a break for anywhere between 24 hours and 6 weeks.
Close your account for 6 months or permanently.
Get automatic break reminders after a set period of play.
Review your full betting history.
Need Help?
Our support team is available 24/7.
Email: [email protected]
All communications are completely confidential.
Stay in control — our tools are simple to activate
You can set daily, weekly, or monthly deposit and betting limits at any time from your account settings. Lowering a limit takes effect immediately, but increasing one requires a 72-hour waiting period to prevent impulsive decisions.
During a cooling-off period, your account is temporarily suspended. With self-exclusion, it is locked for the long term. During either period, no logins, deposits, or bets are possible, and all promotions will be cancelled.
Track your session time, money spent, and total profit or loss in real time. This transparency helps you stay informed and make better decisions.
You can opt out of promotional emails, bonus offers, and advertisements at any time. This helps protect you from unnecessary temptation.
Responsible Gaming FAQ